Every day you witness the emotional struggles of your peers, staff, young people, and families you serve.

There are so many conversations you need to have and want to have that you may dread, avoid, or can’t quit see your way through to positive resolution,

Join Beth Wonson and Lisa Falkingham Hunt for the Navigating Challenging Dialogue Essentials workshop, where you’ll learn Navigating Challenging Dialogue® (NCD), the NCD Process, and the NCD Principles. These are proven tools for effective, fact-based dialogue, even when communication feels risky. Learn to create connections and achieve results through clear, empathetic communication.

You’ll bring your own real-world challenges to our time together, and using the 4-Stage NCD Process, you’ll learn to:
•    Navigate difficult conversations with fact-based dialogue
•    Improve trust, build connection
•    Establish a healthier relationship with the other party
•    Come to healthy resolution on the trickiest of topics

Regardless of your work or positions – this course will transform how you engage with others and handle conflicts. The NCD Process is a framework for fact-based dialogue, even when communication feels risky.

Dates & Rates

When: Wednesday, April 29, 2026; 10:00am to 3:30pm

Where: The Barton Center for Diabetes Education, Fuller Hall – 30 Ennis Road, North Oxford, MA 01537

Member Cost: 1st Person, $119; 2nd & Additional Person, $99

Non-Member Cost: 1st Person, $139; 2nd & Additional Person $119

*this is an in-person session and will not be recorded*

About the Instructors

Beth Wonson is a communication expert and the creator of Navigating Challenging Dialogue®. Beth’s career and passion for youth development and the strengthening the skills of professionals working the field when she worked for Project Adventure, Inc for 13 years. Now Beth works across the US with corporations and nonprofits who seek to build positive cultures, strengthen trust and connection, and fulfill their mission in most effective ways. Beth serves on the board of High 5 Adventure Learning in Brattleboro VT.

Lisa Falkingham Hunt is the Director of Training and Team Development at High 5 Adventure Learning. She has worked in the outdoor education, camp, and training world for over 30 years. Lisa’s approach is grounded in the understanding that an activity, when well facilitated – such as her hike up Mt. Mansfield – can create life changing experiences for people. “What’s so exciting about the work that High 5 does is that we don’t need to take people on expeditions or thrilling rock climbs in order to experience the benefits of real adventure. It can happen anywhere!”. Lisa is a Certified Navigating Challenging Dialogue® Facilitator.

Questions, reach out Gillian Gold, Events & Logistics Manager at gillian@acanewengland.org or 781-541-6080 ext. 106.

Use of Images and Audio by ACA, New England: Through my registration, I give American Camp Association, New England (ACANE) full rights and permissions with respect to any photographs, video, and audio recordings taken during the ACANE event. These images and recordings may be used by ACANE and its agents in any format or medium and for any lawful purpose.