Department Program Job Title Program Manager, Global Partnerships & Programs
Location Remote (preference for sub-Saharan Africa) Travel Up to 50% of the year
Position Type 2-year Contract
SeriousFun Children’s Network, founded by Paul Newman, is a growing global community of independently managed and financed camps and programs, which have come together with a common purpose – to serve children with serious illnesses and their families, free of charge. Through our 30 initiatives around the world, SeriousFun reaches more than 120,000 children and families annually. Learn more at http://www.seriousfunnetwork.org
Position Overview The Program Manager, Global Partnerships & Programs, is an integral part of the Program team and reports to the Associate Director, Global Partnerships & Programs. Working remotely, in concert with the Director, Associate Director and the entire Program team, this individual will act as the key contact person for a portfolio of camp partnerships throughout Africa. The Program Manager must establish positive relationships with local partner staff and SeriousFun staff, build regular communication with local team members and SeriousFun staff, develop work plans for each assigned camp partner, effectively provide technical assistance both remotely and on-the-ground for GPP partners, and be able to respond to local challenges and opportunities as it pertains to the Global Partnership Program strategy. The Program Manager must be prepared to work at a supervisory level with significant independence at remote sites. S/he must be capable to direct programs, problem solve emergency situations on the spot, mitigate program risks, and bridge the cultures of partner organizations and the countries within the assigned region.
• Under the supervision of the Associate Director of Global Partnerships & Programs, handle day-to-day management of partner relationships for up to five (5) camps/partnerships in Africa, including:
o Establish responsive trainings and capacity building plans that prepare each partner to achieve and adhere to SeriousFun GPP Criteria, including trainings on management related to all aspects of camp programming for children living with serious illnesses.
o Establish annual work plans, program dates, service goals and professional development goals with assigned partners.
o Work with local teams to plan and prepare for each season of camp by drafting agreements (e.g., MOUs) and budgets with partners for annual funding allocations, maintain camp records and statistics, and produce accurate and comprehensive program reports and trip reports.
o Deliver and/or coordinate the delivery of needed training sessions to partner camp leaders to ensure quality camp program implementation, including camp leadership team trainings, staff/volunteer trainings, and camp medical team orientations.
o Liaise with GPP medical advisors to ensure medical trainings and camp policies are relevant and in accordance with GPP Criteria depending on illness groups served.
o Assist partners to prepare for Criteria Visits during assessment years and support review yearly self-assessment.
o Collaborate with local teams to design and facilitate agreed-upon capacity building or training-of- trainer workshops.
o Oversee and supervise all residential and programmatic aspects of camp when in the field.
o Assist with orientation to partners related to any monitoring and evaluation activities led by the SeriousFun Support Center or Network.
o Identify, mitigate, and report all risks associated with the site, partner, and general GPP operations.
o Monitor current social, political, economic, and security developments in the assigned region and keep the Director & Associate Director, Global Partnerships and Programs aware of any critical information.
• Orient and supervise Consultants both in the field and remotely, and support Program Associate to draft and execute all consultant contracts assigned to support a camp or program.
• Support the New Partner Development process in the assigned region, including:
o Identifying potential NGO partners interested in delivering a camp program and/or capacity building workshop/training workshop
o Provide Due Diligence forms to potential partners for review by SeriousFun Quality Assessment/Due Diligence team.
• Contribute to Program team projects such as Peer Exchanges, conferences, web conferences, etc.
• Assist the Director with other tasks, such as preparing information for Board reports, preparing the department budget, and other duties as assigned.
• Support Advancement in collecting stories from the field each year that focus on campers, partners, volunteers, and partner staff for use in communications materials
Apply by: March 11 2018
Camp/Organization: SeriousFun Children's Network
Location: Remote (preference for sub-Saharan Africa)
Type of Position: Program Head
Time Frame: Year Round
Salary: Compensation is commensurate with experience and relevant labor market comparisons.
MINIMUM QUALIFICATIONS & EDUCATIONAL REQUIREMENTS
• Education: Bachelor's Degree (e.g., BA, BS) or equivalent
• Years of Relevant Work Experience: 3-5 years
• Supervisory and team-management experience
• Strong computer skills, including video-conferencing, Word, Excel, PowerPoint, data entry and internet navigation
• Demonstrated ability to work effectively within a professional environment and collaborate with multi- disciplinary teams
• Ability to multi-task amidst multiple deadlines
• Ability to work remotely and take direction from a supervisor located in another state or country
• Strong organizational skills, including developing systems both online and offline for organizing data, documents, or processes
• Strong written communication skills, including experience with online and printed content, email correspondence and reporting
• Excellent verbal communication skills, including the ability to facilitate small and group conversations and give presentations
• Strong interpersonal and relationship-building skills, customer services skills, and an ability to work within diverse cultures and adapt accordingly
• Thorough understanding of camp programs, the camping industry, staff training, organizational structure, and administration procedures
• Deep understanding of a similar industry (i.e., child development, teaching, therapeutic recreation, adaptive programming, etc.) PREFERRED SKILLS
• SeriousFun camp leadership experience
• Master’s Degree in education, international health, public health, child life, social work or another related field
• Experience in working in NGOs or other non-profit organizations
• Experience living, working, or volunteering overseas
• Training design, facilitation, and curriculum development experience
• Thorough understanding of HIV and AIDS, cancer, and other relevant medical issues as related to camp programming
• ACA visitor certified, or willingness to become certified
• Fluency in foreign language(s) applicable to location(s)
COMPETENCIES: Training delivery skills, cross-cultural communications, budget and planning skills, basic data-analysis skills, HIV/youth development knowledge, basic pediatric oncology knowledge, relationship management skills, excellent oral and written communications skills, story collection/telling skills, and stewardship of important stakeholders.
This is a 2-year Contract position.