Department Program Job Title: Program Manager, Training and Capacity Building
Location Westport, CT
SeriousFun Children’s Network, founded by Paul Newman, is a growing global community of independently managed and financed camps and programs, which have come together with a common purpose – to serve children with serious illnesses and their families, free of charge. Through our 30 initiatives around the world, SeriousFun reaches more than 120,000 children and families annually. Learn more at https://www.seriousfunnetwork.org
Position Overview The Program Manager, Training & Capacity Building is an integral part of the Program department and reports to the Director, Capacity Building. Working in concert with the entire Program team, this individual will work to meet the identified needs of the staff from SeriousFun Camps and partners by designing and implementing Network-wide trainings and capacity building initiatives. The Program Manager, Training & Capacity Building will also provide targeted support to Member Camps and Global Partnership Programs, and oversee the content development for the Fellowship program and other leadership development programs run by the Support Center.
•Support of Member Camps and Global Partnership Program
• Support the design, development and implementation of Network-wide trainings and capacity building initiatives, including:
o Content development and facilitation of virtual and in-person workshops and trainings
o Program execution
o Impact measurement, and pre-and post-assessment.
• Work with Member Camps and the GPP team to identify and leverage any staff training shared practices, including collecting newly created training sessions, providing support and consultation to those delivering trainings across the network, and synthesizing and codifying training sessions to be shared back with the Network.
• Provide targeted support to individual Member Camps and Global Partnership Programs, based on needs assessments and needs identified through the Criteria program, including designing and delivering individualized trainings and/or technical support, and/or helping to identify external expertise.
• Provide Network-wide support by working with other team members as necessary to develop content for virtual training programs.
• Develop and codify resources and materials to share with internal and external stakeholders.
• Support other teams in designing and delivering trainings necessary to reinforce the work of the Support Center, including assisting the Quality Assessment and Due Diligence team in designing and delivering the Criteria Reviewer training.
• Work with the Global Partnership Program team to develop and implement a Training of Trainers program for GPP partner organization and affiliates.
• Work with the Global Partnership Program to design and deliver any annual regional or network meetings for partners. Thought Leadership
• Design and deliver content and trainings and workshops based on SeriousFun philosophies to external audiences, including submission of abstracts to conferences and delivering workshops to external organizations and corporate partners. Leadership Development
• Manage the content for the Leadership Fellowship program, including but not limited to:
o Develop content for the curriculum
o Design the kick-off and close-out institutes
o Coordinate with Program Manager, Capacity building to provide virtual trainings and connection points throughout year
o Provide training and support to Peer Mentors
o Support the Fellow Peer Exchanges to other camps
o Support the fellows in completing their leadership projects and leverage the learnings from those projects across the Network
o Support and coach the fellows in creating proposals for the ACA and other conferences.
• Oversee the process to participate in other leadership development programs (i.e., NOF Fellow, internship, etc.) on behalf of the Program Department, including but not limited to: assist team members in proposal development, the application and selection process, goal setting, leadership trainings, etc.
• Other duties as needed or assigned.
Apply by: March 11 2018
Camp/Organization: SeriousFun Children's Network
Location: Westport, CT
Type of Position: Administrative
Time Frame: Year Round
Salary: Compensation is commensurate with experience and relevant labor market comparisons.
MINIMUM QUALIFICATIONS & EDUCATIONAL REQUIREMENTS
• Education: Bachelor's Degree (e.g. BA, BS) or equivalent
• Years of Relevant Work Experience: 3-5 years
• Possess commitment to excellence and to the mission of SeriousFun Children’s Network
• Understanding of camp programs, staff training, organizational structure, and issues facing camp staff
• Experience designing, delivering and facilitating trainings and workshops
• Strong public speaking skills and ability to clearly verbally communicate concepts to a variety of audiences
• Good written communication skills including writing content, editing and formatting
• Strong interpersonal and relationship-building skills; customer services skills; and an ability to work within diverse cultures and adapt accordingly
• Strong demonstrated ability to follow-up with projects and communication
• Excellent organizational skills and attention to detail
• Strong computer skills in Word, Power Point, Excel
• Ability to work effectively within a professional environment and collaborate with multi-disciplinary teams
• Ability to multi-task amidst multiple deadlines
COMPETENCIES: Relationship Management, training design, delivery and evaluation, group facilitation, public speaking, project management, and cross-cultural communication skills, content and curriculum development.
Preferred Skills • Master’s degree or graduate education in relevant field (Education, Youth Development, etc.) • Experience working at a SeriousFun Children’s Network or similar medically-focused camp (strongly preferred) • Curriculum development experience • Demonstrated ability to innovate and improve upon systems • Context for the challenges and opportunities working within a networked organization • Experience in working in NGO’s or other non-profit organizations. • Additional language skills a plus, especially French, Italian, Japanese, Hungarian, Creole or Hebrew