Position Description OFFICE ASSISTANT

Minimum Qualifications

• Exceptional customer service skills 
• Demonstrated skill utilizing computers and web-based technology
• Ability to remain calm in a sometimes chaotic environment
• Strong initiative 
• Ability to accept guidance and supervision 
• Enthusiasm, patience, self-control and sense of humor

General Responsibility
Assist the Office Manager and Directors in the overall management of the camp office during and just prior to the summer camp season.

Specific Responsibilities

• Answer incoming telephone calls and handle or distribute as needed 
• Greet all walk-in families and determine their needs
• Manage late arrival and early dismissal of campers 
• Manage early release dismissal board for division notification 
• Coordinate daily camper attendance; including collection of attendance sheets, contacting families of unknown absences, and generating daily lists 
• Distribute/escalate relevant camper communications to appropriate camp staff 
• Share in the management of the camp email account, responding appropriately to parent communication
• Assist in production of all reports to be distributed to staff
• Provide occasional support to campers who are sent to the office for behavioral reasons 
• Assist with other responsibilities as defined by the Office Manager

Essential Functions

• Ability to communicate and work with other staff, campers and their parents
• Ability to work with different age and skill levels Visual and auditory ability to communicate effectively with the camp community